Billing of ICT Services

T-Systems and Convergys sign cooperation agreement

Frankfurt am Main / Cincinnati, Ohio, December 09, 2005

T-Systems and Convergys have signed a cooperation agreement. Convergys develops individual software solutions for the billing of telecommunications services, customer care, and employee care.
The contract entitles T-Systems to use, sell and sub-license the Convergys "Infinys" billing and rating software. The license agreement car-ries a term of six years and includes Europe, the Middle East, and Africa.
"We are not simply going to use the well-known Infinys billing system in solutions for our clients, for example, T-Com and T-Online, but also for ourselves. We are already making plans to convert the billing system of some of our clients to Infinys," says Olaf Heyden, Executive Committee member and Head of IT Operations at T-Systems.
David Dougherty, president and Chief Operating Officer of Convergys, is looking forward to this opportunity to work together with T Systems: "For Convergys, this cooperation with T-Systems is one of the most important billing agreements in our company’s history."
About Convergys
Convergys Corporation (NYSE: CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products.
Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 62,000 employees in 67 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com.
(Outthinking, Outdoing is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Contacts:
T-Systems
Media Relations
Phone: +49 (0) 69 665 31-126
Fax: +49 (0) 69 665 31-139
E-mail: presse@t-systems.com

Convergys
Business and Financial Media
John Pratt
Phone: +1 513 723 3333 or +1 888 284 9900
E-mail: john.pratt@convergys.com

Trade Media
Jeff Hazel
Phone: +1 513 723 7153
E-mail: jeff.hazel@convergys.com